Privacy Policy
Last updated: January 2026
1. Introduction
3KD Management ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, phone number, mailing address, and other identifying information you voluntarily provide
- Payment Information: Credit card numbers and billing information (processed securely through third-party providers)
- Tenant Information: Employment verification, references, background check information (for rental applications)
- Communications: Messages, inquiries, and correspondence you send us
- Automatic Information: IP address, browser type, pages visited, time and date stamps
- Cookies: Information stored through cookies and similar tracking technologies
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
- Process your applications and manage your tenancy or property management agreement
- Generate invoices and collect payments
- Email you regarding your account, maintenance requests, or inquiries
- Fulfill and send out orders, respond to inquiries, and send updates
- Monitor and analyze site usage to improve your experience
- Prevent fraudulent transactions and protect against criminal activity
- Comply with legal and regulatory obligations
4. Disclosure of Your Information
We may share your information in the following situations:
- Service Providers: We share information with contractors, maintenance providers, and other service providers necessary to deliver our services
- Legal Requirements: We disclose information when required by law or to comply with legal processes
- Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property
- Landlord/Tenant Information: We share relevant information between landlords and tenants as necessary for the tenancy
5. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Contact Us Regarding Your Data
If you would like to access, correct, update, or delete your personal information, or if you have concerns about our privacy practices, please contact us at:
3KD Management
14 Market Street
Loughborough
Leicestershire, LE11 3EQ
Email: hello@3kdmanagement.co.uk
Phone: 01509 000 000
7. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last updated" date and encourage you to review this policy periodically.