PROACTIVE CARE

Maintenance & Repairs

Keeping your properties in excellent condition with preventive maintenance and rapid emergency repairs.

Comprehensive Maintenance Programs

Well-maintained properties attract quality tenants, reduce long-term costs, and maintain or increase in value. Our proactive approach prevents issues before they become expensive problems.

Preventive Maintenance

Regular Care

Scheduled inspections and maintenance keep systems running efficiently and catch problems early:

Regular property inspections
HVAC system servicing
Plumbing checks and updates
Electrical safety inspections
Roof and gutter maintenance
Appliance servicing

Emergency Repairs

24/7 Response

We're available around the clock for urgent issues that need immediate attention:

24/7 emergency hotline
Water damage response
Heating/cooling failures
Electrical emergencies
Plumbing emergencies
Security issues

Scheduled Repairs

Planned Work

Non-emergency repairs scheduled at convenient times for tenants:

Fixture repairs and replacement
Painting and decorating
Flooring repairs
Door and window repairs
Appliance replacement
General maintenance work

Expert Vendor Network

We've built relationships with trusted, licensed contractors and service providers across Loughborough and Leicestershire. Our network includes:

Licensed plumbers and electricians
HVAC specialists
Structural and roof contractors
Cleaning and carpet specialists
Appliance repair technicians
Painting and decorating professionals

We negotiate competitive rates and ensure all work meets health and safety standards.

Our Maintenance Process

Request Received

Tenant reports issue via phone, email, or online portal

Assessment

We evaluate urgency and schedule appropriate response

Expert Service

Licensed contractor completes work to high standards

Follow-Up

We verify completion and handle all billing and documentation